Stimuli Lifestyle Private Limited, having its registered office at A-19, Naraina Industrial Area, Phase 2, New Delhi – 110028, India (hereinafter referred to as “Stimuli”, “Company”, “we”, “our” or “us”) is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how information is collected, used, stored, and disclosed on
www.stimuli.life (the “Website” or “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Website. For any questions, you may contact us at: stimuli.lifestyle@gmail.com

1. Definitions

• You, User, Customer: Any individual or legal entity accessing or using the Platform
• Personal Information: Information that identifies you, such as name, email, phone number, and address
• Service: Sale of fragrance and related consumer products
• Third Parties: Any party other than the User and Stimuli

2. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Account or order-related details

Technical & Usage Information

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on the Website
• Referring URLs and navigation patterns
  
  

This information may be collected from both registered and non-registered users. 

3. How We Use Your Information

Your information is used to:

• Process orders and payments
• Deliver products and services
• Provide customer support
• Communicate order updates and service information
• Improve our Platform, products, and user experience
• Send promotional or marketing communications (only if opted in)
• Comply with legal and regulatory requirements
  
  

We do not sell or rent your personal data.

4. Payment Information

Payment details (credit/debit cards, bank details, billing information) are processed securely through third-party payment gateways that follow industry encryption standards.

Stimuli does not store complete payment information on its servers beyond what is legally required.

5. Consent & Choice

You may:

• Choose not to provide certain information
• Opt out of non-essential communications
• Withdraw consent by emailing stimuli.lifestyle@gmail.com
• Unsubscribe from marketing emails at any time

However, certain services may not be available without the required information.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Understand user behaviour
• Enhance performance and personalization
  
  

Cookies may include session cookies and third-party analytics cookies (such as Google Analytics).

You can manage cookies through your browser settings, though disabling cookies may limit site functionality.

7. Third-Party Services & External Links

Our Platform may contain links to external websites or services. Stimuli is not responsible for the privacy practices or content of these third-party sites.

We encourage you to review their privacy policies separately.

8. Disclosure of Information

We may share information only when necessary with:

• Delivery partners
• Payment gateways
• Technology and analytics service providers
• Government or legal authorities, if required by law

All third parties are obligated to protect your information.

9. Data Security

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent
• Request deletion of data (subject to legal obligations)
• Object to certain processing activities

11. Account & Password Responsibility

You are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately if you suspect unauthorized access to your account.

12. Data Retention

Personal data is retained only as long as necessary for:

• Order fulfillment
• Legal compliance
• Business and operational purposes

Data is securely deleted when no longer required.

13. Grievance Officer

In accordance with the Information Technology Act, 2000:

Grievance Officer
Stimuli Lifestyle Private Limited
A-19, Naraina Industrial Area, Phase 2
New Delhi – 110028, India

📞 +91-11-40195367
📧 stimuli.lifestyle@gmail.com
🕒 Monday to Saturday (11:00 AM – 6:00 PM)

14. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on the Website. Continued use of the Platform implies acceptance of any updates.

15. Accuracy Disclaimer

Information on the Website may occasionally contain inaccuracies or typographical errors and is provided for general informational and promotional purposes.